Product Damaged or Defective

Product damaged in transport

Did an item arrive damaged or defective? We apologise for the inconvenience. Please contact the Customer Service Department to report your problem. If you wish to return the product, please follow these instructions.
Upon receiving the returned item, we will take care of replacing your purchase as fast as we can. If it is not possible to replace your item, you will receive a refund for the full amount that was paid for the item in the same form of payment and account, originally used for the purchase.

Please note that we are unable to replace standard boxes that are broken during shipping.